The decision
A packaging team covers 120 high-value shops needing two visits monthly and 180 smaller shops needing one. A rep can make 110 qualified visits per month. The existing CRM treats all shops alike.
How should the team staff territories and automate follow-up?
Worked solution
Reveal the visual and solution
- Calculate visits by segment. At 420 planned visits and 110 per rep, four reps are needed before allowing for seasonality and travel.
- Use geographic density and commercial potential to balance territory quotas. Record stages and required evidence, then automate reminders for overdue qualified leads.
- Track coverage, overdue follow-ups and contribution per rep. Reserve the 20-visit capacity buffer and revise if travel makes it impractical.